Customer Reviews

LOVED BY KIWI CUSTOMERS

Don’t just take our word for it. Here’s what our customers say about their RAPT products, our service and the little touches that make shopping with us special.

★ Rated 4.9 out of 5 from 380+ verified reviews
READ THE REVIEWS ↓
2007Trusted since
37,000+RAPT community
24hrDespatch goal
FREEGift wrapping

Happy customers, in their own words

A few of our favourite recent reviews. Hover to pause.

★★★★★

“It’s always a pleasure dealing with Rapt. Great packaging and prompt delivery. Anj knows how to do things right! 😊”

Debra H. ✓ Verified buyer
★★★★★

“Great place to buy your clothes from. Quick delivery too.”

Robin J. ✓ Verified buyer
★★★★★

“Perfection. Ordering was simple it arrived super fast. Amazing service, will certainly be ordering again soon xx”

Trudy C. ✓ Verified buyer
Melbourne Muse Candle
★★★★★

“Super fast shipping and excellent service.”

Sandy F. ✓ Verified buyer
★★★★★

“Easy to order, true to size, quick delivery, excellent communication - very happy customer”

Rosalea ✓ Verified buyer
Brave & True Pleated Skirt
★★★★★

“Fast shipping. Easy transaction. Great experience.”

Sophie D. ✓ Verified buyer
★★★★★

“Excellent from the time of placing order to delivery”

Julie M. ✓ Verified buyer
★★★★★

“A very cute wee bear and amazing service”

Dianne B. ✓ Verified buyer
Charlie Bears Poppins
★★★★★

“It’s always a pleasure dealing with Rapt. Great packaging and prompt delivery. Anj knows how to do things right! 😊”

Debra H. ✓ Verified buyer
★★★★★

“Great place to buy your clothes from. Quick delivery too.”

Robin J. ✓ Verified buyer
★★★★★

“Perfection. Ordering was simple it arrived super fast. Amazing service, will certainly be ordering again soon xx”

Trudy C. ✓ Verified buyer
Melbourne Muse Candle
★★★★★

“Super fast shipping and excellent service.”

Sandy F. ✓ Verified buyer
★★★★★

“Easy to order, true to size, quick delivery, excellent communication - very happy customer”

Rosalea ✓ Verified buyer
Brave & True Pleated Skirt
★★★★★

“Fast shipping. Easy transaction. Great experience.”

Sophie D. ✓ Verified buyer
★★★★★

“Excellent from the time of placing order to delivery”

Julie M. ✓ Verified buyer
★★★★★

“A very cute wee bear and amazing service”

Dianne B. ✓ Verified buyer
Charlie Bears Poppins
★★★★★

“Gorgeous dress. Love the colour accents. Rapt were wonderful to deal with. Thank you”

Sandy F. ✓ Verified buyer
Jellicoe Aubrey Midi Dress →
★★★★★

“Beautiful adorable Ollie he has got the most amazing features his eyes look so real I am so pleased I purchased him”

Julie M. ✓ Verified buyer
Charlie Bears Ollie →
★★★★★

“Lovely fabric. Very comfortable to wear. Highly recommended.”

Sophie D. ✓ Verified buyer
Betty Basics Saskia Trackpant
★★★★★

“Stunning, a compliment to any jacket… worn everyday with me as a reminder how much I miss my mother and father”

Christine O. ✓ Verified buyer
Silver Diamante Angel Wings Brooch →
★★★★★

“You get what you see online, good colors and quality. Most happy with my purchase.”

Lorraine H. ✓ Verified buyer
Safari Blend Pearl Neck Tie Scarf →
★★★★★

“It’s beautiful”

Vicki M. ✓ Verified buyer
Stella + Gemma Banana Sunday Sweatshirt
★★★★★

“Gorgeous dress. Love the colour accents. Rapt were wonderful to deal with. Thank you”

Sandy F. ✓ Verified buyer
Jellicoe Aubrey Midi Dress →
★★★★★

“Beautiful adorable Ollie he has got the most amazing features his eyes look so real I am so pleased I purchased him”

Julie M. ✓ Verified buyer
Charlie Bears Ollie →
★★★★★

“Lovely fabric. Very comfortable to wear. Highly recommended.”

Sophie D. ✓ Verified buyer
Betty Basics Saskia Trackpant
★★★★★

“Stunning, a compliment to any jacket… worn everyday with me as a reminder how much I miss my mother and father”

Christine O. ✓ Verified buyer
Silver Diamante Angel Wings Brooch →
★★★★★

“You get what you see online, good colors and quality. Most happy with my purchase.”

Lorraine H. ✓ Verified buyer
Safari Blend Pearl Neck Tie Scarf →
★★★★★

“It’s beautiful”

Vicki M. ✓ Verified buyer
Stella + Gemma Banana Sunday Sweatshirt

Why customers love shopping with us

Great service is at the heart of everything we do. Here’s what you can count on with every order.

Real people who care

We’re a small, mother-daughter run Kiwi business. When you contact us, you’re talking to the team who packs your order.

Fast, tracked delivery

We aim to pack orders within 24 hours, Monday to Friday, and every parcel comes with tracking so you know where it is.

Free gift wrapping

Choose gift wrap on the product page and add a handwritten note. Perfect for sending a gift straight to someone special.

Help when you need it

Not sure on sizing or a gift idea? Email, WhatsApp or message us and we’ll give you honest advice.

Quality brands

From Betty Basics and Willow Tree to Charlie Bears and Cote Noire, we stock brands we love and trust.

Proudly Kiwi

Loved by customers since 2007, we pack and send every order from Ashburton in Canterbury.

Shopped with us? We’d love to hear from you

Your reviews help other Kiwis shop with confidence, and they make our day! After your order arrives, we’ll email you a link to review your products. You can also share your experience on Facebook.

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What our customers say

Real reviews from verified RAPT customers, updated as new reviews come in.