Customer Reviews
LOVED BY KIWI CUSTOMERS
Don’t just take our word for it. Here’s what our customers say about their RAPT products, our service and the little touches that make shopping with us special.
Happy customers, in their own words
A few of our favourite recent reviews. Hover to pause.
“It’s always a pleasure dealing with Rapt. Great packaging and prompt delivery. Anj knows how to do things right! 😊”
“Great place to buy your clothes from. Quick delivery too.”
“Perfection. Ordering was simple it arrived super fast. Amazing service, will certainly be ordering again soon xx”
“Super fast shipping and excellent service.”
“Easy to order, true to size, quick delivery, excellent communication - very happy customer”
“Fast shipping. Easy transaction. Great experience.”
“Excellent from the time of placing order to delivery”
“A very cute wee bear and amazing service”
“It’s always a pleasure dealing with Rapt. Great packaging and prompt delivery. Anj knows how to do things right! 😊”
“Great place to buy your clothes from. Quick delivery too.”
“Perfection. Ordering was simple it arrived super fast. Amazing service, will certainly be ordering again soon xx”
“Super fast shipping and excellent service.”
“Easy to order, true to size, quick delivery, excellent communication - very happy customer”
“Fast shipping. Easy transaction. Great experience.”
“Excellent from the time of placing order to delivery”
“A very cute wee bear and amazing service”
“Gorgeous dress. Love the colour accents. Rapt were wonderful to deal with. Thank you”
“Beautiful adorable Ollie he has got the most amazing features his eyes look so real I am so pleased I purchased him”
“Lovely fabric. Very comfortable to wear. Highly recommended.”
“Stunning, a compliment to any jacket… worn everyday with me as a reminder how much I miss my mother and father”
“You get what you see online, good colors and quality. Most happy with my purchase.”
“It’s beautiful”
“Gorgeous dress. Love the colour accents. Rapt were wonderful to deal with. Thank you”
“Beautiful adorable Ollie he has got the most amazing features his eyes look so real I am so pleased I purchased him”
“Lovely fabric. Very comfortable to wear. Highly recommended.”
“Stunning, a compliment to any jacket… worn everyday with me as a reminder how much I miss my mother and father”
“You get what you see online, good colors and quality. Most happy with my purchase.”
“It’s beautiful”
Why customers love shopping with us
Great service is at the heart of everything we do. Here’s what you can count on with every order.
Real people who care
We’re a small, mother-daughter run Kiwi business. When you contact us, you’re talking to the team who packs your order.
Fast, tracked delivery
We aim to pack orders within 24 hours, Monday to Friday, and every parcel comes with tracking so you know where it is.
Free gift wrapping
Choose gift wrap on the product page and add a handwritten note. Perfect for sending a gift straight to someone special.
Help when you need it
Not sure on sizing or a gift idea? Email, WhatsApp or message us and we’ll give you honest advice.
Quality brands
From Betty Basics and Willow Tree to Charlie Bears and Cote Noire, we stock brands we love and trust.
Proudly Kiwi
Loved by customers since 2007, we pack and send every order from Ashburton in Canterbury.
Shopped with us? We’d love to hear from you
Your reviews help other Kiwis shop with confidence, and they make our day! After your order arrives, we’ll email you a link to review your products. You can also share your experience on Facebook.
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Real reviews from verified RAPT customers, updated as new reviews come in.