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Two by Two Reina Dress – Hot Pink Reversible Ramie
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Returns and Exchanges
If an item is not quite right, does not fit or you have changed your mind, eligible items purchased at up to 49% off can be returned for an exchange or store credit. Items discounted by 50% or more are final sale, subject to your rights under the Consumer Guarantees Act.
Change-of-Mind Returns
We do not offer refunds for change of mind or poor fit. Eligible returns can be exchanged or issued as store credit. Original shipping charges are not included in the exchange or credit value, and return postage is at your cost.
Your first replacement item is shipped back to you free of charge. Further exchanges incur the relevant courier cost. If the replacement costs more than the original item, we’ll send you a payment link for the difference.
How to Make a Return
- Email info@raptonline.co.nz within 10 days of receiving your order. Tell us what you are returning and whether you would prefer an exchange or store credit.
- Pack the item securely with all original tags and packaging, and include a copy of your email. Items returned used, damaged or without their original tags or packaging may not be accepted.
- Send the parcel using a tracked service to RAPT, PO Box 39, Ashburton 7740, New Zealand. The parcel remains your responsibility while it is in transit.
- Allow a few days after delivery for us to process the return, particularly during peak periods. We’ll then arrange the first exchange shipment or confirm that your store credit is ready.
Store credit appears as a payment option at checkout when you are logged in to the customer account it was issued to.
Return Conditions
- Returns must be sent within 10 days of receiving the item.
- Items must be in their original condition with all tags and packaging.
- Return shipping is at your cost. We recommend tracked postage because RAPT cannot accept responsibility for returns lost or damaged in transit.
- The first exchange shipment is free. Freight for a second exchange is charged to you.
- A maximum of two exchanges is available. After that, an eligible return will be issued as store credit.
- Items discounted by 50% or more are final sale unless they are faulty, incorrect or otherwise covered by your rights under New Zealand consumer law.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, email info@raptonline.co.nz before sending it back. We’ll work with you on the appropriate remedy and meet our obligations under the Consumer Guarantees Act 1993. Depending on the circumstances, this may include repair, replacement, refund or another agreed solution.
Pre-orders
A pre-order is a confirmed purchase for an item arriving later. Estimated delivery dates can change because they depend on manufacturers, suppliers and freight schedules. A change to the estimated arrival date does not automatically cancel the order.
Once a pre-ordered item arrives, eligible change-of-mind returns follow the same exchange or store-credit process above. Your rights under the Consumer Guarantees Act still apply.
Consumer Guarantees
Nothing in this policy limits your rights under the Consumer Guarantees Act 1993. We aim to resolve genuine product or fulfilment issues promptly and fairly.
Need Help?
Email info@raptonline.co.nz before returning an item so we can confirm the correct next step.
Shipping Information
We ship fashion, home décor and gifts across New Zealand, and selected orders to Australia. Orders can be sent directly to you or to a gift recipient, with no invoice or pricing information included in the parcel.
New Zealand Shipping
Urban nationwide, small parcel: $10
Rural nationwide, small parcel: $14
Free shipping on New Zealand orders over $160
We aim to pack orders within 24 hours, Monday to Friday, and send them on the earliest suitable courier. Most in-stock orders leave the same or next business day unless there is a delay or the item is a pre-order.
Estimated Delivery After Dispatch
Canterbury: 24–48 hours
South Island: 24–72 hours
North Island: 48–72 hours
Rural delivery: allow an additional 4–5 days, depending on your local service.
These timeframes are estimates, not guarantees. Peak periods, severe weather, ferry disruptions and courier network delays can affect delivery. Parcels are generally delivered Monday to Friday, with Saturday delivery available in some areas.
Courier Tracking
We choose the courier service best suited to each parcel, with most orders travelling through NZ Post. Once your order is ready for collection, we’ll email your tracking details. You can use the tracking link to follow the parcel or lodge an enquiry with the carrier. If you get stuck, email info@raptonline.co.nz and we’ll help where we can.
Shipping to Australia
Tracked shipping to Australia is $30. Large items that do not fit an A4 or A3 courier bag may require a separate freight quote, and we’ll contact you if an additional charge applies.
Free shipping on orders over $350 delivered to Australia.
Pre-orders, Special Orders and Delays
Pre-order and special-order items take longer to dispatch because they are arriving in a future shipment or must be ordered for you. We’ll send them as soon as stock is received.
If an ordered item is unavailable, we may offer an alternative or arrange a refund. If stock is delayed, we’ll email you and hold the order until it is ready. If you do not wish to wait, contact us to discuss a refund.
Special Delivery Instructions
Add any delivery instructions in the comments box at checkout. Couriers may not be able to follow every request, but we’ll include the information supplied with your order.
Missing or Damaged Parcels
Please monitor your tracking and contact us as soon as possible if a parcel is delayed, missing or damaged. Notify us within 30 days so there is time to raise a claim within courier timeframes. This does not limit any rights you may have under New Zealand consumer law.
Need Help?
Email info@raptonline.co.nz with your order number and we’ll assist.
Two by Two Reversible Hot Pink Reina Dress
Bright, breezy and impossible to miss
Bright, breezy and impossible to miss, the Two by Two Reina Dress in Hot Pink brings instant feel-good energy to your wardrobe. This floaty oversized shape keeps things cool and comfortable, while soft ruffle sleeves add a fun, playful pop that works everywhere from beach strolls to brunch dates.
A top-selling style back by popular demand, the Reina features a reversible design — wear it as an open duster or a breezy standalone dress. Made from 100% Ramie, a natural fibre similar to linen, it’s lightweight, breathable, and perfect for warm-weather days.
Fit Notes from Anj
“This dress is special and so versatile — you can wear it both ways round or as a duster too. I wear the 2XL (see the lime & white versions) and there’s tonnes of room, but this style is deliberately oversized as it’s floaty and feminine.
Barb in the pink here is 5’2” and wears an 18 — she’s opted for a size M and there’s still plenty of room. The model wears an XS. I’d recommend shopping your size for the oversized look, or sizing down for a closer fit.
I got one last year before they sold out and have worn it religiously — it’s a dream in warm weather. This year we have White, Hot Pink & Lime and they’re selling fast, so don’t miss your favourite!
Anj x
Two Ways to Wear
- As a breezy dress — buttons to the back for a relaxed, easy silhouette
- As an open duster — buttons to the front, worn loose and open over your outfit
Design Features
- Fabric: 100% Ramie (natural fibre, similar to linen)
- Colour: Hot pink
- Floaty oversized silhouette
- Soft ruffle sleeves
- Reversible — wear as a dress or duster
- Fit note: Size down for a more fitted look; 2XL comfortably fits to a size 20
Size Guide
All measurements in cm.
| 8/XS | 10/S | 12/M | 14/L | 16/XL | 18/2XL | |
|---|---|---|---|---|---|---|
| Bust | 83–88 | 88–93 | 93–98 | 98–102 | 102–109 | 107–114 |
| Waist | 66–71 | 71–76 | 76–81 | 81–86 | 86–93 | 91–98 |
| Hip | 93–98 | 98–103 | 103–108 | 108–113 | 113–120 | 118–126 |
About Two by Two
Two by Two is a distinguished Auckland-based fashion brand, established in 2010 by designer Cecilia (CC). Renowned for modern, refined, and versatile clothing, Two by Two caters to the contemporary, confident woman who values style and quality. Embracing a “confident, calm, and creative” aesthetic, the brand experiments with colours and textures while ensuring a polished, sophisticated look in every piece.
