Willow Tree My Girls
- NEED HELP WITH SIZING? USE THE CHAT BELOW FOR GUIDANCE
RETURNS INFO FOR EXCHANGE OR CREDIT
Bought something and its not quite right, doesn't fit or you've just changed your mind? No worries at all, we are happy to offer you an exchange or store credit to use on your next purchase.
- Email info@raptonline.co.nz & advise of the return & if you would like an exchange or store credit.
- Package your item/s with all original tags and packaging and pop a copy of your email in the parcel. (items received damaged or without tags will not be accepted and will be returned to you)
- Post to RAPT, PO BOX 39, TANCRED ST, ASHBURTON 7740 (use a tracked shipping option as whilst it is in transit it is your responsibility)
- We will ship your 1st exchange FREE of charge ( further exchanges we will send a link to pay the freight via credit card) or email you advising your store credit is ready. Please allow a few days for delivery and processing of your return, especially at peak times.
- Store credits are very easy to use and will appear as a PAYMENT OPTION at the checkout when you are logged into the account your credit was issued to.
RETURNS POLICY INFO
- All returns must be sent within 10 days of receiving the item/s. With limited stock our lines change frequently so returns must be handled quickly. Anything received outside of 10 days will not be accepted and will be returned to you.
- The item/s must be in original condition with all tags and/or packaging. Item/s returned without this will not be accepted.
- Shipping returns is at your cost however if you want to exchange for an alternative items we will ship that out at our cost on the 1st exchange. Subsequent exchanges freight charge will be at your cost. A maximum of 2 exchanges is allowed and beyond that we will issue a store credit. We recommend when sending returns that you freight on a tracked method of shipping as we are not responsible for items lost or damaged in transit.
PRE ORDERS
If you are not happy with your Pre-Ordered goods when received you simply follow the same retuens process as above for a Change of Mind and you can choose an exchange or credit note to suit.
Your Peace of Mind is absolutely assured when ordering your Gifts, Fashion & Homeware Online with RAPT - we do our best to avoid any issues or problems and work to resolve any issues promptly should the occur. If you'd like to give some feedback on the RAPT Service we are more than happy to receive it as we are always striving to improve! To send your feedback you are more than welcome to email info@raptonline.co.nz
SHIPPING INFO
We're called RAPT for one reason and one reason only... because when you or someone you love receives one of our RAPT parcels with gifts, home decor or fashion they'll be just that.... RAPT! Your RAPT delivery can be sent directly to you or a gift recipient as we ship with no invoice or parcel info.
URBAN NATIONWIDE SMALL $9.50
URBAN NATIONWIDE LARGE $12.00
RURAL NATIONWIDE SMALL $12.00
RURAL NATIONWIDE LARGE $16.00
Getting your order out as quickly as possible is our absolute priority and we aim to have your order packed within 24hrs (Mon-Fri) and on the earliest courier we can with 2 pick ups per day. Please note that at peak trading times our ususal processing time can push out to 3 days due to volume so plan ahead an get your orders in nice and early.
Most orders leave the same day/next day (mon-Fri) unless there is a delay or its pre-order. In the case of a delay we will generally drop you an email to let you know whats happening. If you want to check on stock availability or want to make sure an order goes out quickly just drop us a lin info@raptonline.co.nz.
Parcels are delivered Monday to Friday and in some areas Saturday so all guidelines are given Mon-Fri.
Once your order is despatched our normal expected delivery timelines:
ALL OTHER NORTH ISLAND DELIVERIES: 24-72 HOURS
SOUTH ISLAND DELIVERIES: 24-72 HOURS
RURAL DELIVERY CAN ADD 4-5 DAYS DEPENDENT ON YOUR RURAL DELIVERY
Please remember over peak seasons there can be delays so we reccommend getting your order in as early as possible to prevent any disappointment.
COURIER INFO
We ship using all of the courier services and will use the most appropriate for your parcel at the time. Most of our parcels travel on NZ Post.
Once your order is ready for courier collection you will receive and email with the tracking info so you will be able to see your parcels movements and lodge an enquiry should it not arrive or take longer than expected. It is generally easiest if you deal with the courier company directly to track and locate a missing parcel but if you get stick you can reach out to use for assistance.
INTERNATIONAL ORDERS
We offer International shipping to Australia only.
Tracked Mail to Australia is charged at $36 - we cannot ship large items without a quote so if your parcel is XL we may contact you regarding the freight cost.
PRE ORDERS, SPECIAL ORDERS & DELAYS
Please note if you order an items that are on PRE ORDER there will be a delay on despatch and this may be as it is on it's way at a designated time or we need to order it for you specifically. As soon as the stock is received it will be despatched to you.
If an item/s you have ordered is out of stock we will refund your order or offer an alternative. If there is a delay your order will be held until the stock is ready and we will email you to notify this delay. If you are not happy to wait we will refund your order.
SPECIAL DELIVERY INSTRUCTIONS
Let us know at the checkout in the comments box whether you have any special delivery instructions.
NEED ASSISTANCE?
Drop is an email to info@raptonline.co.nz
Willow Tree "My Girls"
A Beautiful Tribute to Father-Daughter Bond
The Willow Tree "My Girls" figurine beautifully captures the love, strength, and joy shared between a father and his daughters. This heartfelt sculpture makes a perfect gift to celebrate the special relationship between parent and children, especially fathers and daughters. Whether it's for Father’s Day, birthdays, or just a gesture of love and appreciation, this piece is a reminder of the strength and joy that comes from the bonds we cherish.
A Father’s Strength and Daughters' Joy
This figure features a father standing with his arms lovingly wrapped around his two daughters, who stand before him, looking up at him with admiration and trust. It perfectly captures the feeling that "my dad can do anything", while also reflecting the father’s joy and pride in his daughters. This dual perspective — from father to daughters, and daughters to father — makes the piece a poignant tribute to the depth of this unique relationship.
Product Features:
-
Dimensions: 8” tall – This figure stands at the perfect height to display on a mantel, shelf, or desk, bringing warmth and love into any room.
-
Material: Hand-painted resin ensures every detail is delicately crafted, from the father’s blue/gray shirt to the girls' joyful expressions.
-
Design: The father is dressed in a blue/gray shirt and dark pants, standing strong and reassuring, with his arms around his two young daughters, who are full of wonder, joy, and strength.
-
Packaging: Comes in a gift box with an enclosure card, making it a perfect present for any occasion, whether it's to honor a father, or to celebrate the father-daughter relationship.
-
Care Instructions: Dust with a soft cloth or soft brush to maintain its beauty. Avoid using water or cleaning solvents.
About the Piece:
The "My Girls" figurine captures the mutual admiration and joy between a father and his daughters. Susan Lordi, the artist behind Willow Tree, shares her inspiration for the piece:
“While sculpting this piece, I realized that the poses the girls naturally assumed showed their relationship with their dad much more accurately than I could have instructed them. The girls looked at him with awe, while he looked at them as his greatest source of happiness. I wanted this sculpture to be a reflection of that beautiful dynamic — a two-way relationship, where the father’s strength and the daughters’ joy are intertwined.”
Why Choose the "My Girls" Figurine:
-
Celebrate Father-Daughter Love: This figurine is a perfect gift for fathers, capturing the warmth and strength of a father-daughter relationship.
-
Gift for Special Occasions: Whether it's Father’s Day, birthdays, or an anniversary, this figurine makes a meaningful gift to express love and admiration.
-
Meaningful Gesture of Gratitude: A thoughtful way to express appreciation for fathers who are anchors of strength, protection, and joy in their children's lives.
-
Beautiful Symbolism: The figurine portrays the dual nature of the father-daughter bond: a father’s strength and a daughter’s admiration and joy.
Willow Tree – Figures That Speak from the Heart
The "My Girls" figurine is part of the Willow Tree collection, a series of figurative sculptures by Susan Lordi. Each piece is meticulously hand-carved and painted to convey deep emotions through gestures and body language. Willow Tree figures are known for their ability to express complex emotions in a simple yet powerful way, making them perfect gifts for anyone you hold dear.
Craftsmanship Behind Willow Tree:
-
Hand-Carved Originals: Every Willow Tree figure begins with a hand-carved original, ensuring that each piece is unique and filled with emotional depth.
-
Hand-Painted Details: The figures are hand-painted with care, bringing out the expressive qualities of the figures, from the father’s loving embrace to the daughters' joyful expressions.
-
Meaningful Designs: Each figure is designed with symbolism and emotional expression in mind, creating pieces that resonate deeply with those who receive them.
