Willow Tree Mother Daughter
- NEED HELP WITH SIZING? USE THE CHAT BELOW FOR GUIDANCE
Bought something and its not quite right, doesn't fit or you've just changed your mind? No worries at all, we are happy to offer you an exchange or store credit to use on your next purchase for all goods sold up to 49% off. Goods at 50% or more are considered final sale as outlined below.
- Email info@raptonline.co.nz & advise of the return & if you would like an exchange or store credit.
- Package your item/s with all original tags and packaging and pop a copy of your email in the parcel. (items received damaged or without tags will not be accepted and will be returned to you)
- Post to RAPT, PO BOX 39, ASHBURTON 7740 (use a tracked shipping option as whilst it is in transit it is your responsibility)
- We will ship your 1st exchange FREE of charge ( further exchanges we will send a link to pay the freight via credit card) or email you advising your store credit is ready. Please allow a few days for delivery and processing of your return, especially at peak times.
- Store credits are very easy to use and will appear as a PAYMENT OPTION at the checkout when you are logged into the account your credit was issued to.
RETURNS POLICY INFO
- All returns must be sent within 10 days of receiving the item/s. With limited stock our lines change frequently so returns must be handled quickly. Anything received outside of 10 days will not be accepted and will be returned to you.
- The item/s must be in original condition with all tags and/or packaging. Item/s returned without this will not be accepted.
- Shipping returns is at your cost however if you want to exchange for an alternative items we will ship that out at our cost on the 1st exchange. Subsequent exchanges freight charge will be at your cost. A maximum of 2 exchanges is allowed and beyond that we will issue a store credit. We recommend when sending returns that you freight on a tracked method of shipping as we are not responsible for items lost or damaged in transit.
PRE ORDERS
If you are not happy with your Pre-Ordered goods when received you simply follow the same retuens process as above for a Change of Mind and you can choose an exchange or credit note to suit.
Your Peace of Mind is absolutely assured when ordering your Gifts, Fashion & Homeware Online with RAPT - we do our best to avoid any issues or problems and work to resolve any issues promptly should the occur. If you'd like to give some feedback on the RAPT Service we are more than happy to receive it as we are always striving to improve! To send your feedback you are more than welcome to email info@raptonline.co.nz
SHIPPING INFO
We're called RAPT for one reason and one reason only... because when you or someone you love receives one of our RAPT parcels with gifts, home decor or fashion they'll be just that.... RAPT! Your RAPT delivery can be sent directly to you or a gift recipient as we ship with no invoice or parcel info.
URBAN NATIONWIDE SMALL $10.00
RURAL NATIONWIDE SMALL $14.00
FREE SHIPPINMG ON ALL NZ BASED ORDERS OVER $160!
Getting your order out as quickly as possible is our absolute priority and we aim to have your order packed within 24hrs (Mon-Fri) and on the earliest courier we can with 2 pick ups per day.
Most orders leave the same day/next day (Mon-Fri) unless there is a delay or its pre-order. In the case of a delay we will generally drop you an email to let you know whats happening. If you want to check on stock availability or want to make sure an order goes out quickly just drop us a lin info@raptonline.co.nz.
Parcels are delivered Monday to Friday and in some areas Saturday so all guidelines are given Mon-Fri.
Once your order is despatched our normal expected delivery timelines are as below. Please note we cannot guarantee a delivery window but generally our parcels are delivered within the below windows.
CANTERBURY: 24-48 HOURS
SOUTH ISLAND: 24-72 HOURS
NORTH ISLAND: 48-72 HOURS
RURAL DELIVERY CAN ADD 4-5 DAYS DEPENDENT ON YOUR RURAL DELIVERY
Please remember over peak seasons there can be delays so we reccommend getting your order in as early as possible to prevent any disappointment. Also bad weather can cause delays in shipping due to ferry crossings etc so whilst the above times are generally when parcels are delivered we cannot guarantee a delivery time.
COURIER INFO
We ship using all of the courier services and will use the most appropriate for your parcel at the time. Most of our parcels travel on NZ Post.
Once your order is ready for courier collection you will receive and email with the tracking info so you will be able to see your parcels movements and lodge an enquiry should it not arrive or take longer than expected. It is generally easiest if you deal with the courier company directly to track and locate a missing parcel but if you get stick you can reach out to use for assistance.
INTERNATIONAL ORDERS
We offer International shipping to Australia only.
Tracked Mail to Australia is charged at $30 - we cannot ship large items without a quote so if your parcel is larger than an A4 or A3 courier bag we may contact you regarding the freight cost.
FREE SHIPPING ON ALL ORDERS OVER $350 DELIVERING TO AUSTRALIA!!
PRE ORDERS, SPECIAL ORDERS & DELAYS
Please note if you order an items that are on PRE ORDER there will be a delay on despatch and this may be as it is on it's way at a designated time or we need to order it for you specifically. As soon as the stock is received it will be despatched to you.
If an item/s you have ordered is out of stock we will refund your order or offer an alternative. If there is a delay your order will be held until the stock is ready and we will email you to notify this delay. If you are not happy to wait we will refund your order.
SPECIAL DELIVERY INSTRUCTIONS
Let us know at the checkout in the comments box whether you have any special delivery instructions.
CLAIM LIMITATION
Please note that if your parcel does not arrive we need to be asdvised within 30 days or the mising parcel will be your responsibility. Under New Zealand law, you have 30 days under the Contract and Commercial Law Act to make a claim for lost or damaged goods with the courier firms and we cannot be liable beyond this. Please make sure you keep a tab on your parcel and make sure it is delivered within a reasonable time.
NEED ASSISTANCE?
Drop is an email to info@raptonline.co.nz
Willow Tree "MotherDaughter"
A Celebration of Laughter, Love, and Connection
The Willow Tree "MotherDaughter" figurine beautifully captures the joyous bond between a mother and her daughter, reflecting the pure joy and laughter that strengthens their connection. This heartwarming hand-painted resin sculpture features a mother and daughter sharing a tender, light-hearted moment, celebrating the deep, enduring love between them.
Whether you are looking for a gift for Mother's Day, a birthday gift, or a meaningful symbol of family love, this figurine is the perfect way to express the unspoken joy that fills the heart of every mother-daughter relationship.
Product Features:
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Dimensions: 6” high – The ideal size for display on a mantel, shelf, or desk, this figurine evokes love and laughter in a simple, elegant design.
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Material: Hand-painted resin, carefully crafted to showcase the warmth and depth of the mother-daughter bond.
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Design: The figurine depicts an adult woman sitting on a gray rock, with a young girl in a cream dress sitting in her lap. The loving embrace and shared laughter between the two women are captured through their relaxed, joyful posture.
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Packaging: Comes in a gift box with an enclosure card, making it a thoughtful, ready-to-gift item.
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Care Instructions: Dust with a soft cloth or soft brush. Avoid water or cleaning solvents to preserve the hand-painted details.
About the Piece:
The "MotherDaughter" figurine embodies the laughter and shared moments that make the bond between a mother and her daughter so special. It reflects the simplicity and joy of spending time together, highlighting the importance of humor in a relationship. As Susan Lordi shares, the memory of laughter with her daughter remains one of the most cherished parts of their relationship.
Susan Lordi's Inspiration:
"When I think back to when my daughter was growing up, what I remember most are the times we laughed together. We share the same memories, the little funny things that, at times, only we think are funny… Humor plays a big part in a relationship. When you laugh together, it strengthens your connection to each other. Even today, my favorite part about being a parent is laughing with my children… pure and simple, we always have so much fun. Just being together… doing ordinary stuff."
This figurine is a perfect tribute to the laughter, fun, and warmth that comes from spending time with loved ones—especially a daughter or mother.
Why Choose the "MotherDaughter" Figurine:
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Captures the Joy of Parenting: This piece is a beautiful way to celebrate the laughter-filled moments that define the parent-child relationship.
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Ideal Gift for Mother’s Day or Birthdays: Express your love, appreciation, and gratitude to your mother or daughter with this heartfelt gift.
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Symbol of Connection and Laughter: A tribute to the unique humor and memories shared between a mother and her daughter that grows stronger over the years.
The Perfect Gift for Mother’s Day, Birthdays, or Just Because:
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Mother’s Day Gift: A wonderful way to express the joy of being a mother or the special relationship you share with your daughter.
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Gift for New Mothers: A thoughtful gift for a new mother to celebrate the joyful, sometimes funny, moments with her newborn.
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Symbol of a Mother-Daughter Bond: A timeless piece to honor the bond that transcends age, celebrating the laughter and love shared throughout the years.
About Willow Tree – Figurative Sculptures That Heal, Comfort, and Inspire
The Willow Tree collection is known for its deeply meaningful figurative sculptures that convey profound feelings of healing, love, and comfort. Designed by artist Susan Lordi, each piece is carefully handcrafted and painted to evoke a powerful emotional connection.
Craftsmanship Behind Willow Tree:
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Hand-Carved Originals: Each Willow Tree figurine begins as an original hand-carved sculpture by Susan Lordi, ensuring a personal touch in every piece.
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Detailed Hand-Painting: After casting from the original carving, the pieces are hand-painted to bring the intricate details to life and evoke deep emotion.
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Expressive Gestures: Every Willow Tree figurine is characterized by expressive gestures, such as a tilt of the head or the placement of hands, which communicate the piece’s deeper meaning.
The Ideal Gift for Any Occasion:
Whether you’re celebrating a mother-daughter relationship, family connection, or simply wanting to express your love, Willow Tree offers the perfect gift. From birthdays to Mother’s Day, these figurines serve as meaningful tributes that touch the heart and soul.
Explore Willow Tree at Our Auckland Gift Shop:
Find the perfect Willow Tree figurine to express love, connection, and appreciation at our Auckland gift shop. We offer a wide selection of Willow Tree pieces, including the "MotherDaughter" sculpture, designed to celebrate and honor special relationships.
