Willow Tree Just For You, Thank You6
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RETURNS INFO FOR EXCHANGE OR CREDIT
Bought something and its not quite right, doesn't fit or you've just changed your mind? No worries at all, we are happy to offer you an exchange or store credit to use on your next purchase.
- Email info@raptonline.co.nz & advise of the return & if you would like an exchange or store credit.
- Package your item/s with all original tags and packaging and pop a copy of your email in the parcel. (items received damaged or without tags will not be accepted and will be returned to you)
- Post to RAPT, PO BOX 39, TANCRED ST, ASHBURTON 7740 (use a tracked shipping option as whilst it is in transit it is your responsibility)
- We will ship your 1st exchange FREE of charge ( further exchanges we will send a link to pay the freight via credit card) or email you advising your store credit is ready. Please allow a few days for delivery and processing of your return, especially at peak times.
- Store credits are very easy to use and will appear as a PAYMENT OPTION at the checkout when you are logged into the account your credit was issued to.
RETURNS POLICY INFO
- All returns must be sent within 10 days of receiving the item/s. With limited stock our lines change frequently so returns must be handled quickly. Anything received outside of 10 days will not be accepted and will be returned to you.
- The item/s must be in original condition with all tags and/or packaging. Item/s returned without this will not be accepted.
- Shipping returns is at your cost however if you want to exchange for an alternative items we will ship that out at our cost on the 1st exchange. Subsequent exchanges freight charge will be at your cost. A maximum of 2 exchanges is allowed and beyond that we will issue a store credit. We recommend when sending returns that you freight on a tracked method of shipping as we are not responsible for items lost or damaged in transit.
PRE ORDERS
If you are not happy with your Pre-Ordered goods when received you simply follow the same retuens process as above for a Change of Mind and you can choose an exchange or credit note to suit.
Your Peace of Mind is absolutely assured when ordering your Gifts, Fashion & Homeware Online with RAPT - we do our best to avoid any issues or problems and work to resolve any issues promptly should the occur. If you'd like to give some feedback on the RAPT Service we are more than happy to receive it as we are always striving to improve! To send your feedback you are more than welcome to email info@raptonline.co.nz
SHIPPING INFO
We're called RAPT for one reason and one reason only... because when you or someone you love receives one of our RAPT parcels with gifts, home decor or fashion they'll be just that.... RAPT! Your RAPT delivery can be sent directly to you or a gift recipient as we ship with no invoice or parcel info.
URBAN NATIONWIDE SMALL $9.50
URBAN NATIONWIDE LARGE $12.00
RURAL NATIONWIDE SMALL $12.00
RURAL NATIONWIDE LARGE $16.00
Getting your order out as quickly as possible is our absolute priority and we aim to have your order packed within 24hrs (Mon-Fri) and on the earliest courier we can with 2 pick ups per day. Please note that at peak trading times our ususal processing time can push out to 3 days due to volume so plan ahead an get your orders in nice and early.
Most orders leave the same day/next day (mon-Fri) unless there is a delay or its pre-order. In the case of a delay we will generally drop you an email to let you know whats happening. If you want to check on stock availability or want to make sure an order goes out quickly just drop us a lin info@raptonline.co.nz.
Parcels are delivered Monday to Friday and in some areas Saturday so all guidelines are given Mon-Fri.
Once your order is despatched our normal expected delivery timelines:
ALL OTHER NORTH ISLAND DELIVERIES: 24-72 HOURS
SOUTH ISLAND DELIVERIES: 24-72 HOURS
RURAL DELIVERY CAN ADD 4-5 DAYS DEPENDENT ON YOUR RURAL DELIVERY
Please remember over peak seasons there can be delays so we reccommend getting your order in as early as possible to prevent any disappointment.
COURIER INFO
We ship using all of the courier services and will use the most appropriate for your parcel at the time. Most of our parcels travel on NZ Post.
Once your order is ready for courier collection you will receive and email with the tracking info so you will be able to see your parcels movements and lodge an enquiry should it not arrive or take longer than expected. It is generally easiest if you deal with the courier company directly to track and locate a missing parcel but if you get stick you can reach out to use for assistance.
INTERNATIONAL ORDERS
We offer International shipping to Australia only.
Tracked Mail to Australia is charged at $36 - we cannot ship large items without a quote so if your parcel is XL we may contact you regarding the freight cost.
PRE ORDERS, SPECIAL ORDERS & DELAYS
Please note if you order an items that are on PRE ORDER there will be a delay on despatch and this may be as it is on it's way at a designated time or we need to order it for you specifically. As soon as the stock is received it will be despatched to you.
If an item/s you have ordered is out of stock we will refund your order or offer an alternative. If there is a delay your order will be held until the stock is ready and we will email you to notify this delay. If you are not happy to wait we will refund your order.
SPECIAL DELIVERY INSTRUCTIONS
Let us know at the checkout in the comments box whether you have any special delivery instructions.
NEED ASSISTANCE?
Drop is an email to info@raptonline.co.nz
Willow Tree "Just for You"
A Thoughtful Gift of Gratitude and Appreciation
The Willow Tree "Just for You" figurine is a heartfelt gift that expresses sincere thanks and appreciation for those who make a difference in our lives. Whether for a teacher, volunteer, caregiver, donor, or friend, this angelic figure beautifully captures the sentiment of gratitude, making it the perfect token of thanks.
Product Features:
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Dimensions: 5.5” high – A graceful figure that fits perfectly on a desk, shelf, or bedside table, providing a constant reminder of gratitude.
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Material: Hand-painted resin with delicate wire wings for a unique and thoughtful design that symbolizes both beauty and strength.
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Design: The figurine features an angel in a cream dress, holding the words 'thank you' written in wire inside a wire circle, symbolizing the power of appreciation and connection.
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Packaging: Comes with an enclosure card, making it easy to share your thanks with loved ones, colleagues, or mentors.
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Care Instructions: Dust with a soft cloth or brush. Avoid water or cleaning solvents to preserve the intricate details.
About the Piece:
The "Just for You" figurine is an angelic expression of thanks and appreciation. The figure’s elegant wire wings and "thank you" message inside the wire circle serve as a perfect metaphor for the gratitude we feel for those who make a meaningful impact in our lives. Whether it’s a teacher, caregiver, mentor, or friend, this piece is a timeless reminder that their kindness and generosity are never forgotten.
This Willow Tree angel resonates deeply with people of all ages and backgrounds. To some, it represents protection and peace, while for others, it serves as a cherished reminder of loved ones who are no longer with us. No matter how it’s interpreted, the message remains the same: gratitude is a universal sentiment that connects us all.
Why Choose the "Just for You" Figurine:
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Express Gratitude: Ideal for showing thanks to those who provide help, support, or inspiration in your life, such as teachers, caregivers, or friends.
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Perfect for Special Occasions: This figurine is a great gift for teacher appreciation, volunteer recognition, or any moment when you want to show heartfelt gratitude.
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A Symbol of Peace and Protection: A thoughtful keepsake that symbolizes peace, hope, and blessings for those who hold a special place in your heart.
The Perfect Gift for Any Occasion:
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Teacher Appreciation Gifts: A beautiful way to show thanks for the hard work and dedication of a teacher or mentor.
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Thank You Gifts for Caregivers or Volunteers: A token of appreciation for those who give selflessly to others, whether in healthcare, charity work, or community service.
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Friends and Family Appreciation: Ideal for those who have made a difference in your life, showing them how much they are valued.
About Willow Tree – Figurative Sculptures That Heal, Comfort, and Inspire
Each Willow Tree figurine, designed by artist Susan Lordi, is a beautifully crafted symbol of love, gratitude, and connection. Hand-carved and hand-painted, these figurines capture the silent language of emotion, expressing deep feelings through simple yet meaningful gestures.
Craftsmanship Behind Willow Tree:
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Hand-Carved Designs: Every Willow Tree figurine starts as an original hand-carving by Susan Lordi, ensuring each piece has a unique, personal touch.
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Hand-Painted Detailing: Each figure is hand-painted with care to enhance its emotional depth and visual appeal.
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Expressive Gestures: The figurines speak through their gestures, capturing emotions such as gratitude, peace, and love without the need for words.
The Perfect Gift for Any Occasion:
Whether you’re looking to show thanks to a teacher, caregiver, volunteer, or friend, the Willow Tree "Just for You" figurine is an ideal way to express your heartfelt appreciation.
Explore Willow Tree at Our Auckland Gift Shop:
We proudly display a wide range of Willow Tree figurines at our Auckland gift shop, where you can find the perfect piece to express thanks, love, and appreciation for someone special in your life.
