Willow Tree Cherish
- NEED HELP WITH SIZING? USE THE CHAT BELOW FOR GUIDANCE
Bought something and its not quite right, doesn't fit or you've just changed your mind? No worries at all, we are happy to offer you an exchange or store credit to use on your next purchase for all goods sold up to 49% off. Goods at 50% or more are considered final sale as outlined below.
- Email info@raptonline.co.nz & advise of the return & if you would like an exchange or store credit.
- Package your item/s with all original tags and packaging and pop a copy of your email in the parcel. (items received damaged or without tags will not be accepted and will be returned to you)
- Post to RAPT, PO BOX 39, ASHBURTON 7740 (use a tracked shipping option as whilst it is in transit it is your responsibility)
- We will ship your 1st exchange FREE of charge ( further exchanges we will send a link to pay the freight via credit card) or email you advising your store credit is ready. Please allow a few days for delivery and processing of your return, especially at peak times.
- Store credits are very easy to use and will appear as a PAYMENT OPTION at the checkout when you are logged into the account your credit was issued to.
RETURNS POLICY INFO
- All returns must be sent within 10 days of receiving the item/s. With limited stock our lines change frequently so returns must be handled quickly. Anything received outside of 10 days will not be accepted and will be returned to you.
- The item/s must be in original condition with all tags and/or packaging. Item/s returned without this will not be accepted.
- Shipping returns is at your cost however if you want to exchange for an alternative items we will ship that out at our cost on the 1st exchange. Subsequent exchanges freight charge will be at your cost. A maximum of 2 exchanges is allowed and beyond that we will issue a store credit. We recommend when sending returns that you freight on a tracked method of shipping as we are not responsible for items lost or damaged in transit.
PRE ORDERS
If you are not happy with your Pre-Ordered goods when received you simply follow the same retuens process as above for a Change of Mind and you can choose an exchange or credit note to suit.
Your Peace of Mind is absolutely assured when ordering your Gifts, Fashion & Homeware Online with RAPT - we do our best to avoid any issues or problems and work to resolve any issues promptly should the occur. If you'd like to give some feedback on the RAPT Service we are more than happy to receive it as we are always striving to improve! To send your feedback you are more than welcome to email info@raptonline.co.nz
SHIPPING INFO
We're called RAPT for one reason and one reason only... because when you or someone you love receives one of our RAPT parcels with gifts, home decor or fashion they'll be just that.... RAPT! Your RAPT delivery can be sent directly to you or a gift recipient as we ship with no invoice or parcel info.
URBAN NATIONWIDE SMALL $10.00
RURAL NATIONWIDE SMALL $14.00
FREE SHIPPINMG ON ALL NZ BASED ORDERS OVER $160!
Getting your order out as quickly as possible is our absolute priority and we aim to have your order packed within 24hrs (Mon-Fri) and on the earliest courier we can with 2 pick ups per day.
Most orders leave the same day/next day (Mon-Fri) unless there is a delay or its pre-order. In the case of a delay we will generally drop you an email to let you know whats happening. If you want to check on stock availability or want to make sure an order goes out quickly just drop us a lin info@raptonline.co.nz.
Parcels are delivered Monday to Friday and in some areas Saturday so all guidelines are given Mon-Fri.
Once your order is despatched our normal expected delivery timelines are as below. Please note we cannot guarantee a delivery window but generally our parcels are delivered within the below windows.
CANTERBURY: 24-48 HOURS
SOUTH ISLAND: 24-72 HOURS
NORTH ISLAND: 48-72 HOURS
RURAL DELIVERY CAN ADD 4-5 DAYS DEPENDENT ON YOUR RURAL DELIVERY
Please remember over peak seasons there can be delays so we reccommend getting your order in as early as possible to prevent any disappointment. Also bad weather can cause delays in shipping due to ferry crossings etc so whilst the above times are generally when parcels are delivered we cannot guarantee a delivery time.
COURIER INFO
We ship using all of the courier services and will use the most appropriate for your parcel at the time. Most of our parcels travel on NZ Post.
Once your order is ready for courier collection you will receive and email with the tracking info so you will be able to see your parcels movements and lodge an enquiry should it not arrive or take longer than expected. It is generally easiest if you deal with the courier company directly to track and locate a missing parcel but if you get stick you can reach out to use for assistance.
INTERNATIONAL ORDERS
We offer International shipping to Australia only.
Tracked Mail to Australia is charged at $30 - we cannot ship large items without a quote so if your parcel is larger than an A4 or A3 courier bag we may contact you regarding the freight cost.
FREE SHIPPING ON ALL ORDERS OVER $350 DELIVERING TO AUSTRALIA!!
PRE ORDERS, SPECIAL ORDERS & DELAYS
Please note if you order an items that are on PRE ORDER there will be a delay on despatch and this may be as it is on it's way at a designated time or we need to order it for you specifically. As soon as the stock is received it will be despatched to you.
If an item/s you have ordered is out of stock we will refund your order or offer an alternative. If there is a delay your order will be held until the stock is ready and we will email you to notify this delay. If you are not happy to wait we will refund your order.
SPECIAL DELIVERY INSTRUCTIONS
Let us know at the checkout in the comments box whether you have any special delivery instructions.
CLAIM LIMITATION
Please note that if your parcel does not arrive we need to be asdvised within 30 days or the mising parcel will be your responsibility. Under New Zealand law, you have 30 days under the Contract and Commercial Law Act to make a claim for lost or damaged goods with the courier firms and we cannot be liable beyond this. Please make sure you keep a tab on your parcel and make sure it is delivered within a reasonable time.
NEED ASSISTANCE?
Drop is an email to info@raptonline.co.nz
Willow Tree "Cherish" Figurine
Celebrating New Beginnings and the Miracle of Life
A Beautiful Tribute to Motherhood and New Life
The Willow Tree "Cherish" figurine is a heartfelt symbol of new beginnings, new babies, and the loving bonds that form between parent and child. This figurine beautifully represents the miracle of pregnancy, and the anticipation and love that surround the arrival of a new life. Ideal for celebrating expecting mothers, new families, or anyone marking the journey of parenthood, "Cherish" speaks to the quiet, reflective joy that comes with awaiting a little one.
Perfect Gift for Expecting Parents and Growing Families
Whether it’s for a baby shower, gender reveal, or simply to honor the love and excitement of pregnancy, this figurine is a perfect way to celebrate new beginnings. Its timeless and universal design makes it a beautiful gift for parents-to-be, as well as a lasting reminder of the miracle of life.
Product Details:
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Dimensions: 8.5” tall – A perfect size for display on a shelf, mantle, or nursery.
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Material: Hand-painted resin with delicate detailing.
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Design: Features a pregnant figure in a cream dress, with both hands gently placed on her belly, symbolizing the precious life growing inside.
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Packaging: Comes in a beautifully designed box, perfect for gifting with an enclosure card for a personal message.
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Care Instructions: Dust with a soft cloth or soft brush. Avoid water or cleaning solvents.
About the Piece
Artist Susan Lordi shares:
“I love to hear from people who see in my figures who or what they want to see. It’s another reason I like to keep Willow Tree open—so there’s room for the viewer to interpret it in their own way. I hear from so many people who tell me the figure reminds them of their child, their friend, or even their own personal experience. One woman told me that the "Cherish" figure was exactly how she carried her baby during her third pregnancy! With "Cherish," I wanted to break new ground. I hadn’t seen a figure of a very pregnant woman before. The form of pregnancy is so beautiful, and the experience itself is so profound. I wanted to capture and celebrate that very special time of life.”
The "Cherish" figurine is a tribute to the incredible journey of motherhood and the love that surrounds a growing family, making it a deeply meaningful gift for any expecting mother or family welcoming a new baby into their lives.
Craftsmanship Behind Willow Tree
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Hand-Carved Originals: Every Willow Tree figurine begins as an original hand-carved design by Susan Lordi, capturing the intimate beauty of human connection.
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Hand-Painted Detailing: After casting, the figurines are hand-painted with care, adding warmth and depth to each piece.
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Expressive Gestures: Each figure in the Willow Tree collection is designed with subtle, but powerful gestures—such as the way the figure’s hands gently cradle her pregnant belly—to evoke deep emotion and meaning.
Why Choose Willow Tree "Cherish"?
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Symbol of Motherhood: A beautiful representation of the miracle of pregnancy and the joy that comes with awaiting a child.
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Perfect for Expecting Parents: Ideal for baby showers, gender reveals, or as a thoughtful gift for those beginning their parenthood journey.
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Universal Appeal: "Cherish" is a timeless gift that resonates with anyone who has experienced or witnessed the miracle of life.
Why Willow Tree?
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Meaningful Sculptures: Each Willow Tree figurine is designed to capture deep, personal emotions, making it the perfect gift to express feelings that words often cannot.
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A Keepsake for Every Occasion: Whether you’re celebrating new life, birthdays, or special milestones, Willow Tree figures are treasured for their ability to hold and express precious memories.
Discover Willow Tree at Our Auckland Gift Shop
Visit our Auckland gift shop to explore the full collection of Willow Tree figurines and find the perfect piece to celebrate the special moments in your life. From pregnancy to birth, Willow Tree is the ideal way to honor life’s most precious milestones.
